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Level 1
Jun 5, 2019 12:41 AM UTC
Question

It shows my taxes are deposited but I havent received my card, should I be worried?

Got an email saying my tax was deposited onto my account but I haven't received my turbo card yet, does that mean it was stolen?

    2 replies

    Jun 5, 2019 12:41 AM UTC

    If you haven't received your card yet visit https://www.turboprepaidcard.com/ or call (888) 285-4169 toll-free.


    Level 2
    Jun 5, 2019 12:41 AM UTC
    my refund was deposited into the card 3 weeks ago - its been 20 business days still havent received my card - i called and could barely understand her, she had the wrong information, then said my card should be there 2/27 so i am assuming they never sent it out or they are sending anothe one - well see, i dont believe this will work out due to all the complaints on turbo card