I still haven't received my tax refund. what is the issue?

[Texas Roger]

If you efiled your tax return, what does the TurboTax web site say about the status of your efile? <a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>
If your efiled return was accepted or if you printed and mailed your return longer than 4 weeks ago, what does the IRS tracking web site say about the status of your refund? <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>

[lorenzonour]

Thanks! IRS website says the refund is still being processed... should I call them?

[Texas Roger]

If it has been more than 21 days since your return was accepted, you can try calling them. See this for possible ways to contact the IRS: https://ttlc.intuit.com/questions/4080932-i-filed-a-month-and-a-half-ago-it-was-accepted-but-when-i-...