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If I received an email from Turbo Tax stating my state return was accepted, why does the state revenue website not show that the return was accepted?

I live in Colorado and Revenue Online still shows that the return has either not been filed or received but Turbo Tax sent an email stating it was accepted
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1 Reply
MaryK4
Expert Alumni

If I received an email from Turbo Tax stating my state return was accepted, why does the state revenue website not show that the return was accepted?

Sometimes there  is a lag between the time TurboTax sends and receives the filing information from the state or IRS.  TurboTax does not send the email unless and until it has confirmation from the state that the return was accepted, so check back in 24 to 48 hours.  

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