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kimberlytodd97
New Member

If i lost my 2018 issued prepaid card how can i get my stimulant check?

 
5 Replies
Amaya10311
New Member

If i lost my 2018 issued prepaid card how can i get my stimulant check?

i did my taxes for 2018 n was given a prepaid card   i have the account number and routing number  and i chked my stimuas payment went on there but i threw  card away. how do i get another card . no one from. green dot will answer phones  so my money just sitting there  

19sjs788
New Member

If i lost my 2018 issued prepaid card how can i get my stimulant check?

Green Dot Corporation customer service866-795-7597. Use the option for a lost or stolen card. It is a little wait but you can order a new card. Stimulus payment were processed 4/15 based on your 2018 banking information

19sjs788
New Member

If i lost my 2018 issued prepaid card how can i get my stimulant check?

Search Green Dot Corporation on Google and use the customer service number. Use the option for lost or stolen cards. It takes a while but you will get a live person on the phone. 

KurtL1
Expert Alumni

If i lost my 2018 issued prepaid card how can i get my stimulant check?

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account go to: TurboCard Lost.

 

If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic they may experience some delays on the site or phone line.

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19sjs788
New Member

If i lost my 2018 issued prepaid card how can i get my stimulant check?

First go to irs.gov and see if your payment was processed yet. Then look up the number for Green Dot corporation customer service and use the option for a lost or stolen card. 

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