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Level 2
Apr 9, 2020 10:25 PM UTC
Question

IDNotify

We file married/jointly so I expected the IDNotify benefit to include both of us but when I logged in today, I see it is really only for one person (one SSN, one driver’s license). Can this be expanded to cover both of us? If so, is there an additional cost?

 

3 replies

Level 8
Apr 9, 2020 11:26 PM UTC

You will need to contact IDnotify for assistance with your inquiry: In this article, there is a link to the IDnotify website: 
https://ttlc.intuit.com/community/choosing-a-product/help/who-is-idnotify-and-what-is-their-relationship-to-turbotax/00/26762 

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Level 2
Apr 12, 2020 6:36 PM UTC

Thanks but I reached out to IDNotify first and they referred me to TurboTax/Intuit. Surely this has come up before. I just want to see how to add my spouse to the account since she was included on the joint return.

Level 8
Apr 12, 2020 6:56 PM UTC

Please use this link to contact support, please also be sure to answer each question, this will allow your request to direct to the best person available to assist you with your situation: https://support.turbotax.intuit.com/contact/

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