I submitted my taxes and they got approved on Feb 14th but I have not seen my return yet. I used the tools to look it up but they were not able to help me. Any help?

[Wowno]

IRS says it is a software issue with TT or IRS. We are all screwed. Used TT, electronically file, DD. I received stimulus 1 and 2 right away last time, this time NOTHING. No stimulus and no refund. Mine was accepted 2/13/2021. I have filed this same way for YEARS and nothing like this has ever happened. The IRS official I talked to said it looks like a Child Tax Credit software issue. Someone didn't do their due diligence with the software...

[MaryK4]

If you tried the online Where's my Refund? tools, you can call the IRS at 800-829-1954 to obtain the status of your refund. You will need the same three pieces of information as those who use the online tool, so be sure you have a copy of your tax return available.