I recieved a tax adjustment letter from the IRS does that mean my taxes were approved even tho it's a different refund

[bluedeb]

It means they have found an error on your return and have adjusted it.  You should then get a date for receiving your refund.  You can check the IRS website Where's My Refund for the status of your Federal Refund. If you are receiving a refund by check, it can take 3 to 6 weeks to receive. 

https://www.irs.gov/refunds 

[colbimounce]

I got an adjusted refund letter dated April 13, 2020. It says I should expect my adjusted refund within 4-6 weeks. It has been way longer than 4-6 weeks from the date of this letter. I can not get anyone on the phone with the IRS. Is this normal?

[bluedeb · Accepted solution]

@colbimounce  The IRS closed during Covid-19 & they were not processing mailed in forms & returns.  The IRS just recently opened to start processing mail in forms & returns.  So it is taking them longer to catch up.

You can try to contact the IRS early in the morning.

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.