The state should have listed a reason you owe and a number you can call to ask questions.
Did you by any chance have a federal refund but a state balance due and misunderstood the summary screen that netted the two amounts to show an overall refund ? If so you can never have a state balance due paid directly from a federal refund ... in the FILE tab that was NOT one of the options presented to you at all.
CHECK WHAT YOU CHOSE IN THE FILE TAB ...
For the State taxes owed the same type of information will be on the State Information Worksheet in Part V of the worksheet and on the State Filing Instructions page.
However most states, if not all, do not allow state taxes owed to be paid by Direct Debit when using tax preparation software. They require the payment by Direct Debit only when using the State tax authorities website.
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
