I received a partial deposit of 556.64 from TPG Products associated with Intuit TurboTax. Why partial deposit?

[violettethom]

Federal Tax Return approved and deposited to TurboTax via IRS Total:

1,383

TurboTax Fees taken out of return:

Live Deluxe $89

Max benefits $49

TurboTax State: New York $49

Refund Processing Service Fee $39

Total (4 items): plus, applicable sales tax Total:

$226

Federal Tax that I should have received 1,207

Total amount stolen from me by TPG and Turbo Tax 650.36

[CatinaT1]

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.   

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets. 

[violettethom]

This is not due to an offset or owing any past due tax bill.

[JosephS1]

I suggest you contact TurboTax support to discuss this issue.  There is little we have access to on this platform that would enable us to give you more detailed information.

Please see the links below for the Customer Support number or if you wish to reach out to customer support through our website please see the TurboTax FAQ below for contact information.

TurboTax Phone Number

Contact Information FAQ

@violettethom