My old computer (MAC) can not upgrade beyond os 10.10, while Turbotax required MAC os 10.12 or later. So I have to use On-line Turbotax to file my tax 2018.
Unfortunately, Costco does not take return it so I am writing this letter to find out the way that I can refund Costco Turbotax CD.
I have been using Turbotax last 6 years, and I won't need to buy Turbotax CD from Costco anymore, since On-line process was easier.