I purchased turbo tax and paid for 2 states to be filed but ended up using and paying for an accountant. Can I get a refund since I did not use?

[mesquitebean]

Online TurboTax or desktop TurboTax (CD/download)?

[CurlyQ1]

Cd/download

[mesquitebean]

I'll tell you about the online refund request form below, which applies to the desktop product.

[mesquitebean]

Try this online refund request form for the unconditional 60-day guarantee in desktop software:

https://support.turbotax.intuit.com/forms/refund-request.jsp

If you have trouble getting it through that form, here's how to phone Customer Support.

You can use the form at the link below to schedule a call back, or it may provide a number.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.

https://support.turbotax.intuit.com/contact