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cklockwood
New Member

I printed my return to view it, and am now unable to e-file. Any suggestions?

I printed my return to view it, and am now unable to e-file. Any suggestions?
2 Replies
Critter
Level 15

I printed my return to view it, and am now unable to e-file. Any suggestions?

If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays.

  1. In TurboTax Online, sign in to your account.
  2. Select Tax Home on the left menu.
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
  5. Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
  6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  7. Select the Start button to the right of Step 3.
  8. On the Let's get ready to e-file screen, select I want to e-file.
  9. Follow the instructions to e-file your return.
Kat
Level 15
Level 15

I printed my return to view it, and am now unable to e-file. Any suggestions?

Yes.  Use the instructions I'm linking below to re-enter your return.  Then you can elect to e-file when you get to the FILE section.

 

How can I access my return after I've e-filed or printed? 

 

 

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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