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I printed my payment receipt it's now frozen on top of my tax returns and I cannot print my or file my taxes thru E-filing???

I used my credit card to pay for Ohio State filing and it's now frozen on my computer and won't let me continue???

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I printed my payment receipt it's now frozen on top of my tax returns and I cannot print my or file my taxes thru E-filing???

MY SITUATION WAS FIXED BY THE COMMUNITY.
MY TAXES HAVE NOW BEEN FILED...
I THANK YOU VERY, VEERY MUCH!!!
CLARENCE..

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