I never recieved the 2018 turbo debit card i was supposed to get my refund on, and now my corona stimulus have been deposited on that card i have no access too. What do i do?

[daltonwixon]

There is no customer service rep available even in off-peak hours

[LinaJ2020]

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

@daltonwixon

[Shayp8989]

I’m having the same issue.. i filed 2019!tax return and recieved a new card. Does that automatically cancel out the 2018 card? How do I acces the 2018 card info if I don’t the card number?? I have login info for turbo card app but can’t find anything on 2018 card

[Yaskipade]

I have the same issue. I did get my 2018 card, but tossed it. I received my 2019 card, but the didn't deposit my stimulus check in that one. I received an e-mail saying it was deposited on the 15th to the old card🤦 Now I don't know how to access my money because they keep sending me to the new card.  It's frustrating. I am not working and I need that money.