You'll need to sign in or create an account to connect with an expert.
If you successfully filed last year and were due a refund, you will need to contact the IRS directly or your state to inquire about what happened to your refund. If you filed with TurboTax, once you file that return, they handle it and your refund after you submit it. I will provide details below for who you can contact to see what may have happened to your refund.
1.If you did not get your state refund, you need to contact your state’s tax office or Department of Revenue. Go here to find the contact information for your state https://ttlc.intuit.com/questions/1901670
2. If you did not get your federal refund, you will need to call the IRS tax refund hotline at 800-829-4477, Monday - Friday, 7:00 a.m. to 11:30 p.m. Or, call the 24-hour assistance number at 800-829-1040 and request assistance from the taxpayer advocate.
They will be able to tell you why you never received it. Also, there are some common reasons listed here below.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1
Another option would be to contact a Taxpayer Advocate in your area. You can go to this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
NOTE: If you never get a refund, it may have been intercepted to pay any of the following:
In these situations, you are supposed to be notified in writing from the IRS.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
roseadelle22
New Member
Gettxfin
Returning Member
eglmrk
New Member
ed39a3e1d387
New Member
Raufcpa
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.