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princessgarfield

Level 2

Question

I need to cancel this return

Forum|Forum|7 years ago
June 6, 2019
5 replies
16 views

No text available

TurboTax Premier Online

Level 9

May I ask your reason for cancelling?

princessgarfieldAuthor

Level 2

I had my mother in law go my taxes instead

Level 9

Okay, that's fine, no worries.

Level 2

I'm going to have my niece do my taxes because I don't think that I did it correctly

Level 9

If you haven't electronically filed yet, then you can clear your return by selecting Clear and Start Over from the My Account menu in the top right hand corner. To clear your return and start over, please follow these steps below:

Sign in to TurboTax (if you're not already signed in).
Click on the Take me to my return button.
Select Tax Tools, and Tools then, select Clear & Start Over (even though you are not starting over) (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Then, answer Yes (in the pop-up to confirm).

NOTE: If you are using the mobile app click here and follow these instructions instead: https://ttlc.intuit.com/questions/3177005-how-do-i-clear-and-start-over-in-the-mobile-app?jump_to=an...