I need to access my 2021 return docs. However, when I follow the instructions, it leads me to a guided process for doing new taxes. The menu buttons are missing.

[zmannz2021]

I need my documents right now so I can give them to an accountant. I am in their office now and I need the documents now.

[DoninGA]

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.