I need help another way to upload my w2 for the flex advance loan it’s not letting me to it through my files

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I need help another way to upload my w2 for the flex advance loan it’s not letting me to it through my files

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/loans/whats-turbotax-flex-advance/L2Xg6I...

Call the number listed in the above link.

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