Last year with the credential of a family member (that I don't have contact with) I downloaded turbo tax desktop and completed the form 1040 over there. Also at the same time with my same account I completed the form via online.
At the end I decided to do the e-file via the desktop app I got an email of confirmation that everything got approved.
Now I don't have the software installed, I don't have the credential and when I log to my online account I just see the form that I never submitted (the one I did via online)
How can I get my documents that I submitted?
You'll need to sign in or create an account to connect with an expert.
The best way would be through an IRS Online Account.
IRS Individual Online Account
Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
With an IRS Individual Online Account, people can:
View balance owed, payment history and schedule payments.
Cancel scheduled payments – new feature for 2024.
Get transcripts.
View or create payment plans.
See digital copies of some IRS notices.
View key data from their most recently filed tax return, including adjusted gross income.
Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.
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