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I maild in mjy 2018 1040. I r r s said i need to send in a 1040x but cant satrt 1040x befause appeaently turbo thinks that 1028 isn not done

 
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I maild in mjy 2018 1040. I r r s said i need to send in a 1040x but cant satrt 1040x befause appeaently turbo thinks that 1028 isn not done

Hey there,

 

Not quite understanding what you are saying for better help please contact TurboTax helpline to better assist you with the issues you are currently facing. 

I maild in mjy 2018 1040. I r r s said i need to send in a 1040x but cant satrt 1040x befause appeaently turbo thinks that 1028 isn not done

Maybe you are not in the same account?  Did you maybe upgrade and need to pay for the upgrade?  

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