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I’m trying to apply for an advance. I’ve used turbo tax for 5 years now and everytime I apply, it says they can’t verify my info. Nothing has changed.


I’m trying to apply for an advance. I’ve used turbo tax for 5 years now and everytime I apply, it says they can’t verify my info. Nothing has changed. I even had my taxes deposited into my credit karma money account last year.
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1 Reply
CarissaM
Intuit Alumni

I’m trying to apply for an advance. I’ve used turbo tax for 5 years now and everytime I apply, it says they can’t verify my info. Nothing has changed.

For more information on the eligibility of the refund advance, please click here. We do not have a way to verify the eligibility of the account. 

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