I lost everything on my computer how do i get my files back

3 replies
31 views

I lost everything on my computer part of federal taxed were filed eletronically ,but havent done state yet then computer messed up I need to know if there is any way to get to the old files

TurboTax Premier Online

Sharmaine

Level 6

If your computer crashed and you are using the online version, you can sign back to your return to retrieve your information. If you using the CD/Download there is no way to recover lost data if it was not saved to an external source.

Basil Futrell

Level 2

My computer was hacked and I lost my 2019 data. Can it be recovered and if so how?

MichelleLO

Level 15

@Basil Futrell If you filed your taxes with a TurboTax CD/download product, your tax return is stored on your computer only. If you used TurboTax Online, you can log in and print copies of your tax return for free. You can also get a copy of your tax return or tax transcript from the IRS. For instructions, see the TurboTax FAQ: How do I get a copy of my tax return or transcript from the IRS?

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