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I live in NYS and still have not received my state return. I filed in January, and I’ve never had to wait this long. I checked the status and it just says it’s been accepted. Is anyone else

 
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KatrinaLO
Intuit Alumni

I live in NYS and still have not received my state return. I filed in January, and I’ve never had to wait this long. I checked the status and it just says it’s been accepted. Is anyone else

We know you'd like your refund as fast as possible, but we have no control over how fast the IRS or your state returns your money to you. We're unable to track down, research, or expedite your refund, because those actions are only done by the government--you'll have to contact the IRS or your state tax office for help.

The IRS releases most refunds within 21 calendar days after the e-file has been accepted (received), not 21 days from the e-filing date. If the return has been processing for more than 21 days you can call the IRS.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS don’t choose the first option "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do not choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".  

Then press 4 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

If you still haven't received your refund or your refund is less than you expected , it's  possible you may have a Refund Offset.


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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1 Reply
KatrinaLO
Intuit Alumni

I live in NYS and still have not received my state return. I filed in January, and I’ve never had to wait this long. I checked the status and it just says it’s been accepted. Is anyone else

We know you'd like your refund as fast as possible, but we have no control over how fast the IRS or your state returns your money to you. We're unable to track down, research, or expedite your refund, because those actions are only done by the government--you'll have to contact the IRS or your state tax office for help.

The IRS releases most refunds within 21 calendar days after the e-file has been accepted (received), not 21 days from the e-filing date. If the return has been processing for more than 21 days you can call the IRS.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS don’t choose the first option "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do not choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".  

Then press 4 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

If you still haven't received your refund or your refund is less than you expected , it's  possible you may have a Refund Offset.


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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