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erinhale8
New Member

I joined turbo tax a few years ago but can only access my 2015 return. I need my 2014 return

 
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1 Best answer

Accepted Solutions
Kat
Level 15
Level 15

I joined turbo tax a few years ago but can only access my 2015 return. I need my 2014 return

Do you possibly have more than one TurboTax account?  In order to access a prior year's return, you must use the EXACT account (same username and password) that you used when filing that return.  

To see if you have more than one TurboTax account, please see the info below.

https://ttlc.intuit.com/replies/3302270

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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1 Reply
Kat
Level 15
Level 15

I joined turbo tax a few years ago but can only access my 2015 return. I need my 2014 return

Do you possibly have more than one TurboTax account?  In order to access a prior year's return, you must use the EXACT account (same username and password) that you used when filing that return.  

To see if you have more than one TurboTax account, please see the info below.

https://ttlc.intuit.com/replies/3302270

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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