turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I haven't received my return

I haven't received my return
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
AnnetteB6
Expert Alumni

I haven't received my return

If it has been longer than 21 days since your return was accepted by the IRS, you need to contact the IRS directly to get more information.  

 

See the following TurboTax articles for details and phone numbers to use:  

 

What if my IRS refund is taking longer than 21 days?

 

Why do some refunds take longer than others?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I haven't received my return

I still don't know where my return is 

AmyC
Expert Alumni

I haven't received my return

The IRS is having a hard time this year. Each return must be cross checked for the normal and now with the new laws:

  • stimulus- is it correct, pay missing amounts, do they need to be added for the new stimulus
  • unemployment - is it on there, was it filed with the $10,200 subtraction, does it need to be adjusted
  • premium tax credit - is it on there, is there an amount due, adjust the return
  • EIC - is it on, were they banned, is there a record of release to claim?
  • Child credit -anybody else claim, how old are kids, what is allowed
  • and so on for still more, it is a long process this year to check each return for so many things.

 

The IRS is also processing returns mailed in last year and handling the current stimulus. They have scheduled this summer to adjust unemployment on returns.

 

The more items on your return, the more complicated the processing.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question