I have still not got my refund

[mesquitebean]

About how long has it been since you filed?  Did you efile, or did you print, sign, and mail the return?

If you efiled, what do you see when you double-check with this tool to be sure the return was efiled successfully and accepted?
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>

If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?  Click the blue button "Check My Refund Status."
<a rel="nofollow" target="_blank" href="http://www.irs.gov/Refunds">http://www.irs.gov/Refunds</a>

To track a state refund:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/qu...>

[LinaJ2018]

According to IRS, to receive a refund, it should take around 21 days after the e-file has been accepted.  (not from the e-filing date). Please check TurboTax Refund Tracker and https://www.irs.gov/refunds.  If it has taken longer than that, you might want to contact IRS.  However, please review the first article below before you call IRS Telephone Assistance for Individuals: 1-800-829-1040  

https://ttlc.intuit.com/replies/3302084

I am also attaching the following information for your reference.  Hope they help!

https://ttlc.intuit.com/replies/5340655