I have not recieved my returns, what should I do?

[tagteam · Accepted solution]

You do not receive "returns"; you receive a refund (returns are what you file with the government).

If you are indeed using TurboTax Live, you can connect with your agent (see the link below).

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbota...

[VolvoGirl]

Do you mean your refunds?  The tax returns are the forms you sent in.  Did you efile?  Were they accepted?   If you used the Online version you can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  And check your spam folder for them.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

Keep waiting.   The IRS is taking 6 months or more to process returns this year.  3  weeks (21 days) is just an estimate.