I have not received a refund why is that

[millertyquan72]

When checking upon where's my refund there is no update

[mesquitebean]

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@ millertyquan72 wrote:  I have not received a refund why is that
When checking upon where's my refund there is no update

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Only the IRS knows what all they are doing with your return.  What is the current message/status you see at the IRS "Where's My Refund" tool?  

https://www.irs.gov/wheres-my-refund

How long has it been since you filed?   Did you efile, or did you file by printing and mailing?