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I have a Credit Karma spend and save accounts. My tax refund was direct deposited to the spend last year, but I can’t get an advance to the same account?

I can’t see that any other conditions of advancement hindering it.  
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ee-ea
Level 15

I have a Credit Karma spend and save accounts. My tax refund was direct deposited to the spend last year, but I can’t get an advance to the same account?

Refund Advance offer was available until February 15, 2023.

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