I got a letter from the IRS about my medical and I know I put it in my return why didn't they get it?

[Lisa995]

I guess I don't understand.   You only see annual totals on the 8962 unless the monthly amounts changed during the year, then all the individual monthly amounts show.

You said the 8962 matches the 1095A but then you say the forms were not included.....if the return shows the 8962 then it was included with the filing, WHY IRS seems to think the figures on the return don't match their records is the mystery...unless the insurance co  issued a corrected 1095A for that particular person at some point and you didn't get it.

[Critter]

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp

If you did not purchase Audit Defense:

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/