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Barlom96
New Member

I filled my taxes 6 months ago. Now when I try to track my refund that I haven’t received it says my info is incorrect. What do I do

 
3 Replies
VolvoGirl
Level 15

I filled my taxes 6 months ago. Now when I try to track my refund that I haven’t received it says my info is incorrect. What do I do

Just keep waiting.  You are not alone. Millions are still waiting. Turbo Tax only gives you an estimated date. The IRS usually pays most refunds within 21 days. But these are not normal times. This year is taking the IRS longer to send the refunds. There are millions more people filing returns to get the Stimulus payment.

See this news article on Refunds being delayed
https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-a...

Only the IRS can tell you. If your return was Accepted then check IRS Where's my refund
https://www.irs.gov/refunds/

When will you get your refund?
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

IRS - Questions about Refunds
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

GeorgeDenseff
Level 3

I filled my taxes 6 months ago. Now when I try to track my refund that I haven’t received it says my info is incorrect. What do I do

Use the Chrome browser and clear all browsing data first.  Then make sure you have the exact amount of your federal refund for 2020.  Make sure your social security number and marital status match what is on your return.  

 

The big number on your home screen is a combination of your federal and state refunds/amount owed.  Next to the big number is the federal refund number in smaller type.  That is the one to enter on the IRS site.

macuser_22
Level 15

I filled my taxes 6 months ago. Now when I try to track my refund that I haven’t received it says my info is incorrect. What do I do

Also be sure that you really filed and it was accepted by the IRS. 

 

You can check your TurboTax filing status here:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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