Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
vtalexander0420
New Member

I filed my taxes back in April 2021. I have not gotten them. Got a text that turbo taxes was going to debit my account for 30.00. What is going on?????

Why haven't  I received my taxes since I filed I. April 2021?
2 Replies
tagteam
Level 15

I filed my taxes back in April 2021. I have not gotten them. Got a text that turbo taxes was going to debit my account for 30.00. What is going on?????

On the assumption you are referring to your refund, there have been significant delays.

 

When will I get my IRS tax refund? (intuit.com)

mesquitebean
Level 15

I filed my taxes back in April 2021. I have not gotten them. Got a text that turbo taxes was going to debit my account for 30.00. What is going on?????

Since you said $30, I assume you used Free Edition with the PLUS upgrade.

 

If you chose to pay your TurboTax fees out of your Federal refund, and if your Federal refund has been delayed unusually long at the IRS (or if it's been reduced), after a certain number of days TurboTax will want to be paid.  They likely started sending you emailed bills to pay.  If you don't respond by either paying or asking for a deferment, they will debit your bank account.  Did your text say the debit had been initiated, or was it just warning you?    If they haven't started your debit, and if you wish to ask for a deferment, you need to do so quickly.

 

See this FAQ that explains the process.  The first paragraph of the FAQ has a special phone number if you have a question or have a hardship and need to ask for a deferment.  

 

Hours are 5AM-5 PM Pacific (8AM-8PM Eastern),  Mon-Fri.

 

If you need to ask for a deferment, you should call them as soon as possible.  Once they actually start the debit process, they say they can't stop it.

 

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

The first paragraph there says:

If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

Dynamic AdsDynamic Ads
Privacy Settings
v