9 weeks from the time you submitted proof. are you sure you properly submitted it?
tt rceives no updates as to refund status
you can go to IRS website to check status
or call 800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
You should then be transferred to an agent, but there is likely to be a wait.
if its been more than 9 weeks since proof submitted and the refund status still says in process or provides no info, you can call the IRS tax advocate in your state
https://www.irs.gov/advocate/local-taxpayer-advocate