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cwanna
New Member

I filed electronically and when I check the PDF copies, they are all blank. Why are they printing blank?

 
4 Replies
SweetieJean
Level 15

I filed electronically and when I check the PDF copies, they are all blank. Why are they printing blank?

Do you have Adobe Acrobat installed?
cwanna
New Member

I filed electronically and when I check the PDF copies, they are all blank. Why are they printing blank?

Yes.  Some of the boxes are checked, but the names and amounts are all blank
SweetieJean
Level 15

I filed electronically and when I check the PDF copies, they are all blank. Why are they printing blank?

When printing...try the "Print as Image".  Do not check the Grayscale box.

cwanna
New Member

I filed electronically and when I check the PDF copies, they are all blank. Why are they printing blank?

Still the same. All the information is in the forms when I look at the program version, but when I try to save as a PDF it's still blank
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