We know
you'd like your refund as fast as possible, but we have no control over how
fast the IRS or your state returns your money to you. We're
unable to track down, research, or expedite your refund, because those actions
are only done by the government--you'll have to contact the IRS or your state
tax office for help.
·
The IRS releases most refunds within 21 calendar days after the
e-file has been accepted (received), not 21 days from the
e-filing date.
If you
still haven't received your refund or your refund is less than you expected
, it's
possible you may have a Refund Offset.
·
For mailed returns, allow 5-6 weeks from the postmark
date. (If you claimed an Earned Income Tax Credit and/or an
Additional Child Tax Credit and filed before February 15, 2018,
you’ll get your refund the week of February 27 at the earliest.)
·
If you opted to e-file and you entered an incorrect account number for direct
deposit, the government will mail you a refund check, allow 5-6 weeks from the
postmark date.
Your
federal refund can take longer than 21 days to process for the following
reasons:
·
You claimed an Earned Income Tax Credit and/or an
Additional Child Tax Credit and filed before February 15, 2018.
It takes until the week of February 27 to receive your refund at the
earliest.
·
The IRS processed a refund offset.
·
There were errors, inconsistencies, or missing info on the
return.
·
The return is under review.
·
The IRS suspects identity theft or fraud.
·
There's a Form 8397 (Injured Spouse Allocation) on your return.
It takes 11-14 weeks to process.
·
You filed Form 1040-X (Amended Return), which can take 12-16
weeks to process.
Please
see the TurboTax FAQ below for more information:
https://ttlc.intuit.com/replies/3302084
For more information on the Turbo Prepaid Visa Card, please see the FAQ
below: https://ttlc.intuit.com/replies/6419975
Once
you’ve signed up for a card, it’ll be delivered in 5-10 business days (remember:
Saturday, Sunday, and official holidays don't count as business days).
Activate
your new card as soon as it arrives in the mail to start using it everywhere
Visa debit is accepted in the U.S. It’ll only take a moment and we’ve included
instructions with your card to make it a breeze.
Think
your card’s taking an unusually long time to arrive? Please visit TurboPrepaidCard.com or
call us toll-free at (888) 285-4169.
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