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sraudnael
New Member

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

Does this mean I can't use Turbo Tax again?  Or should I create a new account?  It seems because of my e-mail, it won't let me - 

1 Best answer

Accepted Solutions
VolvoGirl
Level 15

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

Yes you can use Online and make a new account for yourself.  Even use the same email address.

https://ttlc.intuit.com/replies/3288574 

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2 Replies
VolvoGirl
Level 15

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

Yes you can use Online and make a new account for yourself.  Even use the same email address.

https://ttlc.intuit.com/replies/3288574 

VolvoGirl
Level 15

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

So do you still need to file your 2016 & 2017 returns?  You can buy the prior year Desktop programs here,
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/past-years-products/">https://turbotax.intuit.com/persona...>
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