turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

sraudnael
New Member

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

Does this mean I can't use Turbo Tax again?  Or should I create a new account?  It seems because of my e-mail, it won't let me - 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

Yes you can use Online and make a new account for yourself.  Even use the same email address.

https://ttlc.intuit.com/replies/3288574 

View solution in original post

2 Replies

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

Yes you can use Online and make a new account for yourself.  Even use the same email address.

https://ttlc.intuit.com/replies/3288574 

I did my son's taxes back in 2016 and 2017 and used my e-mail and all my tax information was lost and I could not do my own taxes using TurboTax the last two years

So do you still need to file your 2016 & 2017 returns?  You can buy the prior year Desktop programs here,
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/past-years-products/">https://turbotax.intuit.com/persona...>
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies