I can’t check my status

[ravenst52911]

Every time I go to where’s my refund it tells me I’m entering in the wrong information 

[Critter-3]

Did you e-file your tax return and was it accepted?

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[MichelleLO]

Has your return been accepted by the IRS? 

You can check your e-file status to confirm your tax return was transmitted and if it was either accepted or rejected by clicking here.