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I am trying to do a refund for my dads state taxes but it is telling me that the order number is in the wrong format. How do i fix it?

 
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KarenB1
Intuit Alumni

I am trying to do a refund for my dads state taxes but it is telling me that the order number is in the wrong format. How do i fix it?

Control Number (Box D) is used by many payroll departments to uniquely identify a W-2 in their system. If your W-2 doesn't have one, it's no big deal – you can simply leave it blank.

If you get errors when attempting to e-file with an empty Box D, just enter any number in this format: 5 digits, space, 5 digits (for example, 12345 67890). The IRS doesn't care what's in Box D because its use by payroll departments is optional.

On the other hand, if you're trying to import your W-2 and you are asked for a Control Box D, and you don’t have one, click skip import and then manually enter your W-2. You won't be able to import using the 5 digit + space + 5 digit solution for e-filing.

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