Skip to main content
Level 1
Jun 5, 2019 10:54 PM UTC
Question

I am stuck I cannot print and I cannot e-file and I cannot reopen my return

I want to reopen return and attempt e-file but I am stuck on download/print page

1 reply

Jun 5, 2019 10:54 PM UTC

Please log out or close out the program and clear your cookies and cache. Then reboot your computer and log back in. This resolves many issues. The program may just needed a refreshing.