I am not receiving my emails

[ashleyranae11]

tryna file and can’t get the 6 digit authentication code

[MarilynG1]

Try this:

1. Log out of your Turbotax account

2. Go to TurboTax Sign in / Account Recovery and request a password reset

3. Once you receive your email to reset your password, complete it and then you will be asked to add a verification code (which you should get either text or phone call depending on what your account settings are for 2 step-authentication at Intuit Account

4. This should log you in and pass the verification step and get you through to finish filing.

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