I already used TurboTax state desktop for MA in 2020. I need to amend the return, and now TurboTax wants to charge me again and the software is the only option. Any tips?

It seems the only option is to abandon use of TurboTax.

posted

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Can you look up my prior taxes that I started filing with you they're on record with your company?

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I already used TurboTax state desktop for MA in 2020. I need to amend the return, and now TurboTax wants to charge me again and the software is the only option. Any tips?

I already used TurboTax state desktop for MA in 2020. I need to amend the return, and now TurboTax wants to charge me again and the software is the only option. Any tips?

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Do you have a TurboTax Online account?

I already used TurboTax state desktop for MA in 2020. I need to amend the return, and now TurboTax wants to charge me again and the software is the only option. Any tips?

Do you have an Intuit account?

I already used TurboTax state desktop for MA in 2020. I need to amend the return, and now TurboTax wants to charge me again and the software is the only option. Any tips?

Get more help

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