I was going through the steps to e-file and paid my $69 fee with a credit card. I did not end not end up filing my taxes using TurboTax and did not see a way to cancel my return and this transaction. How do I go about cancelling my credit card transaction since I did not file using TurboTax?
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You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
You paid to have TurboTax prepare your return. There is no refund if you did not file.
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