Skip to main content

8 replies

Level 10
June 7, 2019

Once you’ve signed up for a card, it’ll be delivered in 5-10 business days. Here's more information:

https://ttlc.intuit.com/replies/6419971

Here's additional information about the Turbo Prepaid Visa Card:

https://ttlc.intuit.com/replies/6394896

Level 2
June 7, 2019
I'm going on six days for my second card and never received it the first time I ordered it this is crazy I need the card to get my refund on the 22nd
BeatriceBlue34
Level 5
January 29, 2020

I would like to know same thing 

January 29, 2020

Once you sign up for the Turbo Prepaid Visa card it usually takes about 5-10 business days to receive it. See this Turbo Tax FAQ with more information regarding the Turbo Visa Debit Card.

Level 2
April 15, 2020

The phones, app and website are all down. I have my old card but for some reason it hasn’t been working! How do I either request a new card, or reactivate the one I currently have? 

Alumni - Intuit
April 16, 2020

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

@Datriah

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"