How do you file only state return, Federal has already been filed & I just completed info for state.

[SusanY1]

If it is in the same TurboTax account where you filed the federal, just click on Review and then File to finish the filing. 

[irasacks]

Re: How do you file only state return, Federal has already been filed & I just completed info for the state return based on a change in NYS law.  The program says I have to go back and efile the Federal return, but it is already filed.

[Irene2805]

To e-file the state itself you will have to wait until your federal return has been accepted.  Then you can go back into TurboTax and e-file your state.

Follow these steps to e-file your state return once the federal return has been accepted: 

1. Sign back in to your TurboTax account.  You will be on your Tax Home screen.
2. Scroll down to the 2020 menu towards the bottom of the screen.
3. Click on the Add a State box at the bottom of the screen.   [Don't worry, we're not really adding a state, this is just a way to re-enter your return since the federal return has been filed and accepted.]
4. If you not completed your state return, click on the State Taxes tab.  If you have completed your state return, click on the File tab and go through the prompts to file your state return.

[mesquitebean]

@ Irene2805 

I've seen 2 other users in the last day who it would not allow to efile the state return even though the Federal return had been previously accepted.  They were both using desktop software.  I don't know if any Online users are experiencing this.   I sent them both to Customer Support in case there is a developing issue.

@ irasacks    You said the Federal had been "filed."  Filed how--was that by efile?   And if so, has it been "accepted?"

And are you using desktop software (CD/download) or Online TurboTax?

[irasacks]

Desktop 

[mesquitebean]

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@ irasacks wrote:

Desktop 

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I have now seen 4 users report that issue in the last few hours, all using the desktop product.  

You didn't say how you filed the Federal return.   Was it efiled? And if so, has it been accepted?

If you efiled, try these maneuvers for good measure.   It may not help, but it at least rules some things out.

With your return open, in the top left corner of TurboTax, in the menubar click on the FILE menu, and in the dropdown choose "Electronic Filing."  Then in the next menu choose "Check Electronic Filing Status" which will hopefully say "accepted."

Then SAVE the return.

I'd then close TurboTax and relaunch it.

Then try to efile the state return.  

If problem persists, I'd probably close TurboTax, reboot the computer, re-launch TurboTax, and do a "check for updates."   And try again to efile state.

If problem persists, you can phone Customer Support for assistance.  I don't know if they are aware that this might be a developing issue.

You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact

[irasacks]

It was efiled and accepted. I tried everything you said. Does not work. I also spoke to customer service for an hour yesterday and they are clueless. 

[mesquitebean]

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@ irasacks wrote:

It was efiled and accepted. I tried everything you said. Does not work. I also spoke to customer service for an hour yesterday and they are clueless. 

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There are a lot of users posting in the forum with this issue, which started approx. 36-48 hours ago.  So it's clear there's an issue.    A Moderator turned in a trouble ticket on the issue yesterday.   Sorry, but no word on the investigation yet.

TurboTax Support has started a FAQ on it, but it hasn't yet provided much info.  Other than to run a Review and error check to be sure there aren't any errors preventing some people from efiling.  

See this FAQ, which has a link where you can sign up for notifications.

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-return-after-...