How do I view messages?

[Kat]

On your home page (after login), you should see an envelope in the upper right-hand corner.  You'll see it right next to your avatar.  The envelope should have a number on it if you have unread messages.

[vatsan]

Hi,

I don't have an envelope in the upper right-hand corner.  No avatar either.  How do I view messages from my tax expert? I have an email saying there's a message for me.

Thanks.

[Kat]

@vatsan I'm not sure how you receive messages from your tax experts.  Apparently you're using TurboTax Live.  Please use the info below to contact TurboTax Customer Support during business hours.  A Support agent should be able to assist you.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

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