How do I view messages?

Forum|Forum|6 years ago
August 12, 2019
1 reply
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TurboTax Self Employed Online

Kat11_2

Alumni - Champ

On your home page (after login), you should see an envelope in the upper right-hand corner. You'll see it right next to your avatar. The envelope should have a number on it if you have unread messages.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

vatsan

Level 2

Hi,

I don't have an envelope in the upper right-hand corner. No avatar either. How do I view messages from my tax expert? I have an email saying there's a message for me.

Thanks.

Kat11_2

Alumni - Champ

@vatsan I'm not sure how you receive messages from your tax experts. Apparently you're using TurboTax Live. Please use the info below to contact TurboTax Customer Support during business hours. A Support agent should be able to assist you.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***