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If you are unable to change your transferred direct deposit information:
Your direct deposit information cannot be changed once you've successfully e-filed or mailed your returns.
If your e-filed return was rejected or you have not mailed your returns to change or edit your bank information for direct deposit:
1. Uncheck the box "I want my refund deposited into this account"
2. Scroll to the bottom of the screen and press "continue"
3. On the "Let's get your bank account info" screen enter your updated bank information for direct deposit.
To edit your bank account for direct deposit of your refund in TurboTax Online:
1. Sign In to TurboTax Online
2. Select "Take me to my return"
3. Select "Pick up where I left off"
4. Select the "File" tab (right of the screen)
5. Select "Revisit" next to "Your refund info"
6. Select "In my bank"
7. Edit on the "Let's get your bank account info" screen
8. Press "Continue" (bottom right corner)
To edit your bank account for direct deposit of your refund in TurboTax Desktop:
1. Open TurboTax Desktop
2. Select the "File" tab (right of the screen)
3. Continue to answer the interview questions to e-file your return until the "How do you want your $$$$ federal refund?" screen
4. Select "Direct Deposit to bank account"
5. Enter "Direct Deposit Information"
6. Press "Continue" (bottom right corner)
How do I update my back account information
If you haven't filed your return, you can update your bank information by following the details in this Help Article here.
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