How do I request a refund for Turbotax?

kll2009 · ‎March 10, 2026

I purchased Turbotax Premium for 2025 from Best Buy. Many of the purported Turbotax features flat out don't work this year. I've been working on my taxes for a month. I keep getting hung up. I think Intuit falsely advertised the product.

CatinaT1 · ‎March 10, 2026

If you purchased your software from Best Buy, you would need to return it to Best Buy.

What sort of problems are you having? We might be able to help you resolve it.

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How do I request a refund for Turbotax?