How do I get turbo tax to accept my credit card? Have tried mulitiple cards and paypal. On several computers Have called the 800 number and they are mystified

[Ed1970]

Here is the message that keeps popping up.
We have called them and they aren't much help

[LenaH]

The message We are having trouble validating your credit card, please try again when attempting to pay may indicate a mismatch with the information you've entered compared to what's on file with your credit card company. We check this information to make sure someone else isn't using your card fraudulently.

1. Enter your credit card information manually. Don't use the autofill feature.
2. Enter your credit card info exactly as you see it on your card, including any abbreviations, punctuation, or middle initials.
3. Enter your address exactly as shown on your credit card statement.
   • For example, if your statement lists your address as 123 Elm Street #3, don't enter 123 Elm St., No. 3.
4. Double check that your phone number is the same one your credit card issuer has on file.

If problems persist:

• Contact the card issuer at the number on the back of your credit card to validate the name, phone number, and billing address on file.

[Jackie46]

It is the same card I have used the last 5 years.  AND I also have called the card company and there is NOTHIING wrong with my card.   I also tried to use a couple other different cards and you would not accept those either.

[Jackie46]

I have done everything you suggested.   There is nothing wrong with my card per Citi, plus I have tried other good cards and they are rejected also.  I even had one of your employees input it for me.  He said it took, then 2 days later I get a notice that my card was rejected.

[Jackie46]

I AM NOT A NEW MEMBER.

[Jackie46]

I plan to have you download my program onto a Windows 10 computer.  My problem now is paying for the program.  You will not accept any of my credit cards, and I have called the banks and they are all active and good.  I don't know what else to do ?????  HELP !!!!!

[Critter-3]

Try buying it from a third party reseller ... you will probably get a better price  from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc.

This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.