How do I get my $19.99 back for a mistaken purchase?

Please refund my $19.99 for TurboTax Plus. I thought it would help to file my federal return electronically but it doesn’t. Thank you in advance.

posted

This would be best addressed by speaking with a representative. Please note: we may be experiencing high volume on April 15th, due to tax deadline which may mean long wait times. You may consider waiting until after the 15th.

Please follow the instructions below to speak with a representative.

https://ttlc.intuit.com/replies/7319252

I can't access my old return. The clicking the button for returns just loops me back to starting a new tax return.

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

How do I get my $19.99 back for a mistaken purchase?

How do I get my $19.99 back for a mistaken purchase?

Get more help

Do you have a TurboTax Online account?

How do I get my $19.99 back for a mistaken purchase?

Do you have an Intuit account?

How do I get my $19.99 back for a mistaken purchase?

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert