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Level 3

How do I get my $19.99 back for a mistaken purchase?

Please refund my $19.99 for TurboTax Plus. I thought it would help to file my federal return electronically but it doesn’t. Thank you in advance.

1 Reply
Level 1

How do I get my $19.99 back for a mistaken purchase?

This would be best addressed by speaking with a representative. Please note: we may be experiencing high volume on April 15th, due to tax deadline which may mean long wait times.  You may consider waiting until after the 15th.

Please follow the instructions below to speak with a representative. 

https://ttlc.intuit.com/replies/7319252