turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

how do i fix my return

F5695-035
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
LeticiaF1
Employee Tax Expert

how do i fix my return

To fix this rejection and ensure your return is processed correctly, follow these steps:

 

1. Log in to TurboTax. 

2. Go to your Federal Return. 

3. Navigate to the Deductions and Credits section. 

4. Navigate to the 'Energy efficient home improvements' topic. 

5. On the screen 'Did you have any of these qualified energy efficiency improvements in 2025?' (which lists windows, doors, and insulation): Select 'Yes' ONLY if you have actual costs to report for those specific items. Note: Entering $0 does not count as a cost. If you did not pay for these specific items, select 'No, I did not make these qualified energy efficiency improvements.' 

6. On the next screen, 'Did you have any of these residential energy property costs in 2025?', select 'Yes' or 'No' as it applies to your other energy property (such as central air, water heaters, or heat pumps). 

7. Continue through the remaining screens as before. 8. Verify no errors or notifications appear in Final Review. If they do, fix the errors and retransmit your return. Please review the reason for the reject. If the reject continues, you may want to file this return via U.S. Mail: print and mail it to the appropriate taxing authority.

 


 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question